Home How We Work How It Works Document Guide Contact
EN HR
HomePrivacy Policy
Legal

Privacy Policy

How Volxeni collects, uses, and protects personal data.

Last Updated: 2 March 2026

This Privacy Policy describes how Volxeni ("we", "us", "our"), operating the website volxeni.com, collects and processes personal data. We are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection legislation.

1. Data Controller

The data controller is Volxeni, Zagrebačka cesta 132, 10000 Zagreb, Croatia. You can contact us at info@volxeni.com or by telephone at +385 1 409 3500.

2. What Data We Collect

We collect personal data in the following circumstances:

2.1 Contact Form

When you submit an enquiry through our contact form, we collect your name, email address, telephone number (if provided), and the content of your message. This data is used solely to respond to your enquiry.

2.2 Cookies and Technical Data

When you visit our website, we may collect technical data such as your IP address, browser type, operating system, pages visited, and time of visit. This data is collected through cookies. Please refer to our Cookie Policy for full details.

2.3 Workshop Registration

If you register for a workshop, we collect your name, email address, telephone number, and any other information you provide in connection with your registration. This data is used to manage your participation in the workshop.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract or pre-contractual steps (Article 6(1)(b) GDPR): processing your enquiry and managing workshop registration.
  • Legitimate interests (Article 6(1)(f) GDPR): improving our website and services based on aggregated usage data.
  • Consent (Article 6(1)(a) GDPR): where you have given consent to the use of non-essential cookies.
  • Legal obligation (Article 6(1)(c) GDPR): where we are required to retain data to comply with applicable law.

4. How We Use Your Data

We use your personal data to: respond to your enquiries; manage workshop registrations and participation; improve the functionality and content of our website; and comply with our legal obligations. We do not use your data for automated decision-making or profiling.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data with service providers who assist us in operating our website and delivering our services (such as email hosting), provided they are bound by appropriate data processing agreements. We may also disclose data where required by law or by a competent authority.

6. Data Retention

We retain personal data collected through the contact form for up to 24 months from the date of your enquiry, unless a longer retention period is required by law or by an ongoing contractual relationship. Workshop registration data is retained for the duration of any legal obligations relating to the provision of services.

7. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request correction of inaccurate or incomplete data.
  • Right to erasure: You may request deletion of your data, subject to legal retention obligations.
  • Right to restriction: You may request that we restrict processing of your data in certain circumstances.
  • Right to data portability: You may request your data in a structured, machine-readable format.
  • Right to object: You may object to processing based on legitimate interests.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@volxeni.com. We will respond within one month. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop@azop.hr.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

9. International Transfers

We do not intentionally transfer your personal data outside the European Economic Area. Where any service provider processes data outside the EEA, we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or our data practices, contact us at: info@volxeni.com | Volxeni, Zagrebačka cesta 132, 10000 Zagreb, Croatia | +385 1 409 3500.